m
milan.webdeveloper@gmail.com

Challenges

In every community, surplus goods from household items to essential products ften go to waste simply because there's no easy, structured way to donate them. Simultaneously, many people lack access to these very items. Existing solutions were fragmented, lacked intuitive design, and often failed to connect donors with recipients in a meaningful and scalable way. Our goal was to create a seamless, secure, and user-centric platform to bridge this gap, empowering individuals to donate what they no longer need to those who truly do.

Strategy

To build a solution that was both technically robust and deeply empathetic to user needs, we aligned cross-functional teams from day one.

  • Interviewing donors, NGOs, and beneficiaries to map pain points and define user journeys.
  • Choosing Angular with TypeScript for scalability and maintainability, SASS for modular styling, and NgRx for predictable state management.
  • Collaborating closely with the design team to implement a fully custom design system that elevated the user experience while ensuring consistency across the app.
  • Architecting the solution with performance and future growth in mind, including modular components and lazy-loaded features.

Execution

Over an agile development cycle, our team delivered a full-featured donation platform tailored to two distinct donor types: Individual and Corporate Donors. Individual Donors could quickly list household or personal items with category, tagging, images, and flexible pickup/drop-off options. While Corporate Donors: Had access to a bulk donation flow, with tools to manage larger quantities, recurring contributions, and coordination with NGOs or logistics providers.

Core features included:

  • Smart Matching System - Built with NgRx for efficient state handling, enabling real-time matching between donors and recipients based on needs, proximity, and item type.
  • User Roles & Permissions - Custom flows and dashboards for individuals, companies, administrators, and NGO partners.
  • Accessibility & Responsiveness - Fully responsive UI built with SASS and a bespoke design system, ensuring ease of use across all devices.
  • Security & Trust: Verified user profiles, moderated listings, and a built-in feedback system to maintain quality and trust.

Impact

From Spare to Shared - A Donation Platform Making National Waves

  • The platform was featured on Serbian national television as a leading example of using technology to reduce waste and increase community involvement in circular economy.
  • Successfully onboarded both individuals and companies, creating a sustainable donation pipeline.
  • The platform was built with NGO collaboration in mind with a clear strategic goal to partner with the Red Cross to expand outreach and increase logistics capabilities.
  • The custom design system, paired with technical precision, resulted in a solution that users found both powerful and easy to navigate.

Sevapp showcases what’s possible when thoughtful design meets technical execution. It not only delivered a high-impact tool to real communities but laid the groundwork for lasting partnerships with organizations like the Red Cross proving that technology, when done right, can drive tangible social change.